Practical guidance

How to spot job scams

A convincing advert or friendly message is not proof that a job offer is genuine. Pause and check the organisation and the proposed process before sharing sensitive information or money.

Free for jobseekers · Human-assisted recruitment support

Watch for pressure and unexplained payments

Be cautious if someone asks for an upfront payment to secure work, buy equipment from a specified seller or unlock an application. Pressure to act immediately can make it harder to check the details. A message using a real company’s name may still be an impersonation.

Rolefolk does not charge jobseekers for work-finding support and does not require referral sharing to receive support. A payment or invitation task presented as a Rolefolk hiring condition conflicts with that process.

Check through a separate route

Look up the organisation independently rather than relying only on links supplied in a message. Use a verified website or established contact route to ask whether the person and opportunity are genuine. A registered business name alone does not prove that a particular sender represents it.

Do not assume a social profile is official because its logo matches. Use only the contact options provided on the Rolefolk website.

Protect what you send

For an initial Rolefolk enquiry, a city or postcode area and basic work preferences are enough. Do not send a passport, bank information or National Insurance number to start the conversation. A later legitimate process may need further checks, but first establish who is requesting the information, why and through which secure route.

If you are worried about a message

Stop and keep a record of the message and sender details. If money has been sent, contact your bank promptly. Use the official Report Fraud recruitment-scam guidance for current reporting information. Do not send further money to recover an earlier payment.

Ask before continuing

You can use the website chat to ask the recruitment team about Rolefolk’s process. That conversation does not require a payment, account signup or proof that you have invited friends. If something does not fit, pause rather than rushing to the next step.

Let’s talk about work that suits you.

Tell our recruitment team what you are looking for. No account is required to start.

Contact options

Speak with our recruitment team